Technology Best Practice Processes
There are serious concerns going forward in 2011 regarding IT project and program failures, including ERP, SCM and VOIP. Some IT professionals in the industry don’t think that changes required to reduce the rate of failure, or to stop this disastrous trend, is forth coming. In one article this seems to be the case, including a statement by an IT professional, “…he sees no immediate end to trouble projects….”
But with knowledge transfer, the documenting and USE of lessons learned and best and good practices there would be changes that increase the success rate for IT projects and programs. Also Best Practices are subject to improvement, must be used before the project or program is initiated (feasibility, to determine what is the best solution), be used for implementation or execution, and for closing out projects and programs.
Serious steps must be taken by IT professionals, senior management, Vendors and Subcontractors, e.g., system integration and developers, and customers.
And while we have listed Challenges and Issues that lead to troubled and failed projects and programs, there are several more issues:
Seasoned IT professionals no longer in the work force to provide knowledge transfer (laid off or retired), Inexperienced and experienced IT professionals working extended hours, having extensive and dual responsibilities, burning out.
[Read More...] Proven Best Practices are being presented to overcome the Challenges and Issues.